What My Clients Say About Me
Emma has been my bookkeeper and go to financial person from day one and has always been really knowledgeable and helpful. She gives clear, unbiased information and has a network around her so that she always knows someone that can help. She’s a very friendly and approachable person which is great for anyone that may be worried about the financial aspects of running a business.
Emma has been my bookkeeper for over 2 years after being recommended by my wife who also uses her services for her business. I have always found her work to be excellent and completed on schedule. I find she responds to emails day or night and I wouldn’t hesitate in recommending her services.
Emma is down to earth at the same time as being professional. The whole process was extremely smooth and I was very impressed with the results. Never again will I attempt a tax return on my own; she has saved me her fee many times over!
Amy and Emma have provided me with the first-class service, always helpful and prompt to return emails and calls. It's very reassuring to know my record-keeping in such capable hands, this leaves me free to do my day to day to work safely in the knowledge I am compliant with all the new digital reporting legislation etc.
We started using Emma about 18 months ago when our accounts were getting too much for us by ourselves. Emma has been fantastic, she took over our backlog of problems, which felt like a huge weight off our shoulders and so allowed us to concentrate on where our skills lie, in the building of our business. Since then Emma has run our accounts like clockwork and we trust her completely. She explains things to us clearly, keeps on top of our work and we wouldn’t want to be without her!
I got in contact with Emma when I was struggling with my tax returns. She was more than happy to help and took all the pressure and stress off me. As well as helping with my taxes, Emma went above and beyond to help in getting my mortgage application approved. I highly recommend using Emma's services and will continue to use them myself in the future.
Emma provides an invaluable service to my company. She works to all my deadlines and always delivers 110%. As a new customer, I was a bit sceptical with using a bookkeeper however I can't see myself without Emma's services now. Emma compiles all of my end of year and quarterly VAT returns. I would highly recommend to anyone.
Emma was personally recommended to me and since our first meeting I have found her to be extremely helpful, efficient and accessible at all times. Nothing ever seems too much trouble and her cheerful manner is very refreshing. I would thoroughly recommend her.
I was looking for a book-keeper after my old one retired. She recommended Emma Giles Book-keeping and for the last 3 years she has completed all my books to the highest standards, always on time and always just a phone call away if needed. She has even helped my wife to learn the programme Xero which enables us to enter all documents digitally which has now come into effect. Emma also completes my Payroll and CIS for my subcontractors and sends individual payment slips on time every time so our company's employees and subcontractors keep up to date when it comes to the end of the tax year. A great person to work with and able to explain the complicated details simply.
Emma and Amy have been doing my accounts for over a year now. They are friendly and very professional hard working ladies. They've helped me enormously in the past year, above and beyond what I had expected, and they are helping me with every aspect of my business, I feel more confident with Emma and Amy behind me. I was recommended by a friend to use Emma and Amy and I'm so pleased I did.
Having been using the services of E Giles Bookkeeping for over two years I can thoroughly recommend Emma and her team to look after your business accounts. Their passion and knowledge to look after their clients best interests are admirable.
Emma has worked on my accounts for several years now and I find her to be honest and very patient. She spends time explaining things and never rushes me. I would recommend her to anyone.
I started working with Emma and Amy last year when VAT went digital. They were both so patient when helping me with setting up Xero software. If ever I have a problem its so reassuring to know they are on the end of the phone, always so quick to respond. Highly recommended.
I have been using Emma as my book-keeper since I started the business back in Jan 2016. I am extremely pleased with the service she provides. She always has time to explain things in a way that a layman can understand. We meet every 3 months to go through the last quarter accounts and deliver the next work package. She is very efficient with tax returns as well. Since my business expanded in June last year and introduced another department Emma was involved in sorting out the accounting processes to make life simpler for the business and herself. I would recommend Emma’s services as book-keeper and now with her business expanding would be happy to promote her and her team to other small and medium-size business in the area.